Turn customer love into more sales
SOLDT Reviews gives your store a powerful, built-in review system — so you can automatically request reviews, showcase ratings and customer photos across your storefront, manage replies and moderation, track performance, and turn real customer feedback into trust that helps shoppers buy.
Everything your store needs to collect and showcase reviews
Collect reviews automatically
Send review requests after eligible orders, follow up with customers who have not responded, and collect feedback without manually chasing every buyer.
Show trust where shoppers need it most
Display star ratings, product reviews, review carousels, media grids, rating badges, and dedicated review pages across your storefront.
Manage reviews from one place
Moderate reviews, reply to customers, pin your best feedback, tag reviews, track performance, and use AI summaries to understand what customers are saying.
Native speed & Svelte performance
Deeply integrated into your store. Renders statically on Svelte for zero layout shifts and absolute maximum storefront load speeds.
Build trust across every part of your store
Customer reviews should not sit hidden at the bottom of a product page. SOLDT Reviews helps you use customer proof throughout the buying journey — from the first product card a shopper sees, to the final product page they check before buying.
Request reviews automatically
Ask customers at the right moment
SOLDT Reviews helps you send automated review request emails after eligible orders, so customers can share feedback while the purchase is still fresh.
You can configure review request timing based on order activity, delivery, fulfillment, or a delay that makes sense for your store.
- Send automated review request emails
- Schedule review requests after eligible orders
- Send follow-up requests when no review is submitted
- Personalize review requests with customer, product, and order details
- Track sent, delivered, opened, clicked, submitted, and failed events
Squalane Facial Serum
Product reviews that feel native to your store
Your reviews should match your storefront, not look like a disconnected plugin. SOLDT Reviews is designed to work directly with your SOLDT storefront and theme system, so merchants can display review content in a way that feels clean, branded, and built into the shopping experience.
Product page review widgets
Show detailed review content directly on product pages, including average ratings, total review count, rating distribution, customer review text, reviewer name, review date, verified buyer status, merchant replies, and customer-submitted media.
Star ratings across your store
SOLDT Reviews supports compact star rating widgets that can appear on product pages, collection pages, product cards, search results, and custom placements.
Love this product! Snapped this right after unboxing.
Collect photo and video reviews
Shoppers trust what they can see. SOLDT Reviews supports customer-submitted photo and video reviews, helping merchants collect visual proof from real buyers and display it across product pages, media galleries, homepage sections, and review widgets.
Make products feel real before checkout
Customer photos and videos help shoppers understand size, texture, fit, results, packaging, and real-life product use. That is especially powerful for skincare, fashion, beauty, homeware, accessories, fitness, and lifestyle products.
- Real customer results & Before-and-after moments
- Product quality & Unboxing experiences
- Product fit, size, or texture
- Customer lifestyle content & Verified buyer trust
“Customers frequently mention 'high quality', 'fast delivery', and 'love the bold orange color'. Minor objection on variant availability resolved.”
Understand what your customers are saying
SOLDT Reviews is not just for collecting feedback. It is also designed to help merchants learn from that feedback. Track review growth, request performance, average ratings, media reviews, product-level feedback, and campaign results from one place.
Review analytics and reporting
See how your review system is performing across your store. Track review volume, average ratings, rating distributions, email & WhatsApp request performance, media review volumes, negative review trends, and conversion-related metrics.
AI-powered review summaries
SOLDT Reviews is designed to support AI summaries that help merchants understand review themes faster. Instead of reading every review one by one, merchants can use AI summaries to identify common pros, cons, sentiment patterns, product-specific feedback, and repeated customer themes.
Manage reviews with confidence
Reviews are powerful, but merchants still need control. SOLDT Reviews gives merchants the tools to manage what appears publicly, respond to customers, organize feedback, and keep review content useful.
Moderate reviews before they go live
Control which reviews appear on your storefront. Manage review visibility, publication status, and submitted media before customers see it. This helps keep your store experience clean, trustworthy, and aligned with your brand.
Reply to customer reviews
Respond publicly to reviews from inside SOLDT. Thank happy customers, address concerns, answer product questions, and show future shoppers that your brand is active and responsive.
Pin your best reviews
Feature selected reviews more prominently across your storefront. Pinned reviews are useful for highlighting strong testimonials, detailed product feedback, helpful customer photos, or reviews that answer common objections.
Tag and organize reviews
Use tags to organize reviews internally and power storefront display rules. For example, merchants could tag reviews by product benefit, campaign, customer type, concern, result, or content quality.
Built into SOLDT. Not bolted on.
SOLDT Reviews is part of the SOLDT platform, which means your review system is connected to your store, products, orders, customers, storefront, and marketing tools. You do not need to start with a disconnected third-party reviews app just to build trust on your store.
One platform. One customer journey.
Your products, orders, customers, review requests, storefront widgets, and review analytics work together inside SOLDT. That makes reviews easier to manage and more useful across the full shopping experience.
Is SOLDT Reviews included with my SOLDT store?
Yes. SOLDT Reviews is built into SOLDT, so you can start collecting, managing, and displaying customer reviews without relying on a separate reviews app.
Some advanced features, automations, or higher usage limits may depend on your plan, but every merchant gets the advantage of having reviews connected directly to their store, products, orders, and storefront.
Why customer reviews matter
Reviews are one of the most important trust signals on an online store. They help shoppers see that other people have bought, used, and trusted your products before.
They reduce uncertainty, answer product questions, and give customers more confidence before checkout. With SOLDT Reviews, your customer feedback becomes more than a testimonial. It becomes a trust-building system across your store.
Resources to help you get started
Help Center
Learn how to collect reviews, manage review requests, display widgets, and configure your reviews settings.
Visit the Help CenterReview request templates
Use ready-made review request templates to ask customers for feedback after purchase.
View templatesStorefront trust guide
Learn where to place reviews, star ratings, badges, and customer photos to help shoppers buy with more confidence.
Read the guideFrequently asked questions
SOLDT Reviews is a built-in review system that helps merchants collect, manage, and display customer reviews across their online store. It supports review requests, star ratings, product review widgets, media reviews, review management, analytics, and AI-powered review summaries.
Your customers already have something to say.
SOLDT Reviews helps you collect it, manage it, and turn it into trust across your store. Start today.