User guides
Browse SOLDT by topic.
Structured guides for setting up, designing, running, and growing your store without digging through support docs first.
Start
Getting Started
Set up the basics of your SOLDT store and get ready to launch with a clear, practical starting point. Covers store setup, your first products, launch preparation, staff access, choosing a plan.
Account, Billing & Plans
Understand your SOLDT account, subscription, invoices, usage, and the plan that fits your business. Covers trials and plans, billing details, invoices, failed payments, usage limits.
Domains
Connect your store to a professional web address and understand how SOLDT domains work. Covers buying a domain, connecting a domain, soldt subdomains, primary domains, troubleshooting.
Build
Store Design & Themes
Customise how your storefront looks, feels, and guides customers from discovery to checkout. Covers choosing a theme, homepage sections, brand colours and logos, product pages, publishing changes.
Products & Inventory
Create, organise, and manage the products and stock that power your online store. Covers product setup, images and media, pricing and variants, stock levels, collections.
Store Settings
Manage the core business details and preferences behind your day-to-day store operations. Covers business details, contact information, notifications, currency, store status.
Checkout
Configure and test the final step customers complete before placing an order. Covers checkout settings, payment options, customer notes, pickup options, checkout testing.
Manage
Payments
Set up how customers pay, understand payouts, and confidently test your payment flow. Covers soldt payments, payment processors, manual eft, payouts, failed payments.
Shipping, Delivery & Pickup
Configure the ways orders move from your business into your customers' hands. Covers shipping rates, delivery zones, free shipping, local delivery, order tracking.
Orders & Customers
Manage sales after checkout and keep customers informed throughout the order journey. Covers order statuses, fulfilment, cancellations and refunds, customer details, order communication.
Troubleshooting
Work through common store issues with a calm, repeatable process for finding the cause. Covers store loading, product visibility, domain issues, checkout errors, emails and integrations.
Grow
SOLDT Suite Apps
Learn how SOLDT's built-in commerce apps work together to help you market, convert, and retain. Covers soldt reviews, soldt email, bundles, live chat, whatsapp sales.
Marketing & Tracking
Connect the tools that help you reach customers and understand which activity drives growth. Covers meta pixel, tiktok pixel, google analytics, email campaigns, campaign tracking.
Discounts & Promotions
Create thoughtful offers that support your sales goals without making checkout more complicated. Covers discount codes, automatic discounts, free shipping offers, limited-time promotions, fixing discount issues.
Best Practice Tutorials
Use practical ecommerce principles to strengthen your store before and after launch. Covers first-sale strategy, product pages, pricing, building trust, launch preparation.